Sekom|UC Toolbox

End-to-End Visibility and Management for Unified Communications Infrastructures

Sekom|UC Toolbox

SEKOM UC Toolbox

SEKOM UC Toolbox is a comprehensive monitoring, reporting, and operational management platform designed for Unified Communications (UC) infrastructures. By integrating with IP phones, call control systems, meeting and conferencing platforms, edge access components, and voice gateways, it delivers end-to-end visibility across UC environments.

With its centralized dashboard architecture, customizable alerts, and detailed reporting capabilities, SEKOM UC Toolbox enables operations teams to work proactively, improves service continuity, and accelerates issue resolution processes.

Sekom | UC Toolbox
Sekom | UC Toolbox
Sekom | UC Toolbox
Sekom|UC Toolbox

SEKOM UC Toolbox establishes direct integrations with monitored UC components to collect required metrics, call records, alarms, and certificate information. The collected data is processed, visualized, and contextualized on a centralized platform to deliver actionable insights.

  • Centralized monitoring and management layer
  • Role-based user authorization
  • Web-based user interface
  • Modular and extensible architecture

Key Features

Monitoring & Observability

  • Single-pane monitoring of UC infrastructure
  • Active / passive server visibility
  • CPU, memory, and call load monitoring
  • Real-time & historical metrics
  • Certificate validity tracking

Cisco Call Manager (CUCM)

  • Active / inactive IP phones
  • CUCM health status
  • Smart Licensing details
  • Call load distribution
  • SIP Trunk monitoring

Call Records & Reporting

  • CUCM & CMS CDR records
  • Filterable reports
  • Data export
  • Peak hour & user analysis

Cisco Meeting Server (CMS)

  • Active meetings
  • Most frequently used rooms
  • High-usage participants
  • Server load distribution
  • License utilization

Cisco Expressway

  • Current & peak call counts
  • RMS license charts
  • Zone status visibility
  • Alarm & certificate management

Cisco Voice Gateway

  • DSP resource utilization
  • Transcoding & MTP monitoring
  • Capacity analysis

Alarm & Certificate Management

  • Threshold-based alarms
  • Customizable rules
  • Email notifications
  • Proactive certificate alerts

Management Functions

  • Centralized server definition
  • SSH / Web / Ping access
  • Remote IP phone management
  • Registration requests
Sekom | UC Toolbox

Value Delivered to Sekom Customers

Sekom | UC ToolboxEnd-to-end visibility across the UC infrastructure

Sekom | UC ToolboxReduced risk of service disruptions through proactive monitoring

Sekom | UC ToolboxImproved operational efficiency and faster issue resolution

Sekom | UC ToolboxOptimized license and capacity utilization

Sekom | UC ToolboxCentralized management of distributed UC components

Areas of Use

Medium and large-scale Cisco UC infrastructures

Call center and enterprise communication environments

Operational monitoring and SLA tracking

Capacity planning and reporting requirements

Environments requiring certificate and license management

Get in Touch Now

Discover SEKOM UC Toolbox to achieve full visibility, powerful monitoring, and effective alarm management across your Unified Communications infrastructure. Contact the Sekom team for more information and to request a demo. 

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For more information, feel free to contact us.
Wireskop Operatör seviyesinde servis orkestrasyonu ve zeka platformu UC Toolbox Birleşik İletişim altyapıları için uçtan uca görünürlük Clarity Bütünleşik Ağ ve Altyapı Gözlemlenebilirlik Platformu
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