End-to-End Visibility and Management for Unified Communications Infrastructures
SEKOM UC Toolbox
SEKOM UC Toolbox is a comprehensive monitoring, reporting, and operational management platform designed for Unified Communications (UC) infrastructures. By integrating with IP phones, call control systems, meeting and conferencing platforms, edge access components, and voice gateways, it delivers end-to-end visibility across UC environments.
With its centralized dashboard architecture, customizable alerts, and detailed reporting capabilities, SEKOM UC Toolbox enables operations teams to work proactively, improves service continuity, and accelerates issue resolution processes.
SEKOM UC Toolbox establishes direct integrations with monitored UC components to collect required metrics, call records, alarms, and certificate information. The collected data is processed, visualized, and contextualized on a centralized platform to deliver actionable insights.
- Centralized monitoring and management layer
- Role-based user authorization
- Web-based user interface
- Modular and extensible architecture
Key Features
Monitoring & Observability
- Single-pane monitoring of UC infrastructure
- Active / passive server visibility
- CPU, memory, and call load monitoring
- Real-time & historical metrics
- Certificate validity tracking
Cisco Call Manager (CUCM)
- Active / inactive IP phones
- CUCM health status
- Smart Licensing details
- Call load distribution
- SIP Trunk monitoring
Call Records & Reporting
- CUCM & CMS CDR records
- Filterable reports
- Data export
- Peak hour & user analysis
Cisco Meeting Server (CMS)
- Active meetings
- Most frequently used rooms
- High-usage participants
- Server load distribution
- License utilization
Cisco Expressway
- Current & peak call counts
- RMS license charts
- Zone status visibility
- Alarm & certificate management
Cisco Voice Gateway
- DSP resource utilization
- Transcoding & MTP monitoring
- Capacity analysis
Alarm & Certificate Management
- Threshold-based alarms
- Customizable rules
- Email notifications
- Proactive certificate alerts
Management Functions
- Centralized server definition
- SSH / Web / Ping access
- Remote IP phone management
- Registration requests
Value Delivered to Sekom Customers
End-to-end visibility across the UC infrastructure
Reduced risk of service disruptions through proactive monitoring
Improved operational efficiency and faster issue resolution
Optimized license and capacity utilization
Centralized management of distributed UC components
Areas of Use
Medium and large-scale Cisco UC infrastructures
Call center and enterprise communication environments
Operational monitoring and SLA tracking
Capacity planning and reporting requirements
Environments requiring certificate and license management
Get in Touch Now
Discover SEKOM UC Toolbox to achieve full visibility, powerful monitoring, and effective alarm management across your Unified Communications infrastructure. Contact the Sekom team for more information and to request a demo.